How accurate is the glucometer?

In lab tests Good Glucos’s On Call Vivid glucometer outperforms. According to ISO standards, glucometers must provide accuracy that is close to what a laboratory would provide (+/-20% of the lab value). Good Glucos beats that with the glucometers we supply! Our glucometers are accurate to +/- 15% of the lab values. In fact, of all the major glucometers we tested (Accu Check Aviva, Accu Check Performa, Bayer Contour TS, Optium EZ, and TRUETrack) none of them outperformed ours!

What is your cancellation policy?

You can cancel your membership whenever you want. If you need less test strips you can decrease the number you get in your account settings. You can also pause your shipments if needed.

Where can I access my account?

You can access your account here: My Account

Are the Glucometers and Test Strips FDA and Health Canada approved?

Yes. Health Canada license number 75750 and 75753 and FDA approved.

Are prices in USD or CAD?

Prices will be shown to you based on where you are accessing the website from. In Canada prices will be in CAD. In the United States they will be in USD. To avoid confusion make sure to disable any IP Address changing technologies you may be using.

How many test strips will I receive?

In your order you will select how many test strips per month and how often you would like them shipped to you. For example if you ordered 100 test strips and wanted them delivered every 3 months we would send you 300 test strips every three months.

Can I change how many test strips I receive?

Yes you can change how many test strips and how frequently you want them delivered.

Can I pause my subscription?

Yes. If you don’t need test strips for some reason you can pause your subscription. You can also change your shipping address within the country you ordered from.

Can I order another glucometer?

Yes. Send us an email at and we’ll be able to help you with this.

How much does shipping cost?

Shipping is FREE with every membership for the initial shipment and subsequent shipments of test strips.

When will my order ship?

New Good Glucos memberships are processed immediately after sign up, and your first order will ship shortly after. Shipments usually take 5-7 business days once mailed.

Which countries do you ship to?

Canada and USA. Other countries are future possibilities, but currently not an option. Let us know if you have interest in affordable test strips in your country at

Do you have a 100% Money Back Guarantee?

We sure do. If you’re unsatisfied for whatever reason within 20 days of receiving your glucometer and test strips you can return your order and we’ll refund your purchase. You still qualify for a full refund even if one container of test strips is opened and used. In the case a second or more containers of tests strips are opened, those tests strips will be deducted from your refund.

To initiate the return send an email to We’ll be in touch to give you a shipping address.